Members
Manage Your Benefits

Members
Manage Your Benefits

Members
Manage Your Benefits

MEMBER RESOURCES
Forms And Documents
MEMBER RESOURCES
Forms And Documents
MEMBER RESOURCES
Forms And Documents
MEMBER RESOURCES
Forms And Documents
Forms
Forms
Forms
Forms
State-Specific Forms and References
Montana
Montana
Montana
Montana
Member Support
We’re Here to Help
Member Support
We’re Here to Help
Member Support
We’re Here to Help
Member Support
We’re Here to Help
FAQ
FAQ
FAQ
FAQ
Frequently Asked Member Questions
What is “Step Therapy”? I didn’t sign up for hiking.
How do I get reimbursed for prescriptions paid for out of pocket?
I lost or didn’t receive my ID card, how do I get a new one?
Is there an app available for my phone?
What are “Quantity Limits”?
What is the difference between Generic, Preferred Brand and Non-Preferred Brand drugs?
How do I manage my account online?
How do I check the status of my mail-order prescription?
I’m on vacation and my child forgot their medication, how can I get an urgent replacement?
What is Auto-Fill? How do I use it?
What is “Step Therapy”? I didn’t sign up for hiking.
How do I get reimbursed for prescriptions paid for out of pocket?
I lost or didn’t receive my ID card, how do I get a new one?
Is there an app available for my phone?
What are “Quantity Limits”?
What is the difference between Generic, Preferred Brand and Non-Preferred Brand drugs?
How do I manage my account online?
How do I check the status of my mail-order prescription?
I’m on vacation and my child forgot their medication, how can I get an urgent replacement?
What is Auto-Fill? How do I use it?
What is “Step Therapy”? I didn’t sign up for hiking.
How do I get reimbursed for prescriptions paid for out of pocket?
I lost or didn’t receive my ID card, how do I get a new one?
Is there an app available for my phone?
What are “Quantity Limits”?
What is the difference between Generic, Preferred Brand and Non-Preferred Brand drugs?
How do I manage my account online?
How do I check the status of my mail-order prescription?
I’m on vacation and my child forgot their medication, how can I get an urgent replacement?
What is Auto-Fill? How do I use it?
What is “Step Therapy”? I didn’t sign up for hiking.
How do I get reimbursed for prescriptions paid for out of pocket?
I lost or didn’t receive my ID card, how do I get a new one?
Is there an app available for my phone?
What are “Quantity Limits”?
What is the difference between Generic, Preferred Brand and Non-Preferred Brand drugs?
How do I manage my account online?
How do I check the status of my mail-order prescription?
I’m on vacation and my child forgot their medication, how can I get an urgent replacement?
What is Auto-Fill? How do I use it?
Our Blog
Insights and Updates for Plan Sponsors
Aug 26, 2025, 12:00 AM

On-Demand Webinars
The Essential Steps to a Successful PBM Transition
Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.
Aug 26, 2025, 12:00 AM
Read More
Aug 19, 2025, 4:49 PM

Education
The 5 Pillars of a Modern PBM
Discover what the pillars of a modern PBM are and the effect they have on the pharmacy benefits experience.
Aug 19, 2025, 4:49 PM
Read More
Aug 14, 2025, 6:52 PM

Education
Real Savings vs. Discount Claims: What to Look for in PBM Reporting
It can be hard to determine what is real savings vs discount claims in the pharmacy industry. Learn about what to look for in PBM reporting here.
Aug 14, 2025, 6:52 PM
Read More
Our Blog
Insights and Updates for Plan Sponsors
Aug 26, 2025, 12:00 AM

On-Demand Webinars
The Essential Steps to a Successful PBM Transition
Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.
Aug 26, 2025, 12:00 AM
Read More
Aug 19, 2025, 4:49 PM

Education
The 5 Pillars of a Modern PBM
Discover what the pillars of a modern PBM are and the effect they have on the pharmacy benefits experience.
Aug 19, 2025, 4:49 PM
Read More
Our Blog
Insights and Updates for Plan Sponsors
Aug 26, 2025, 12:00 AM

On-Demand Webinars
The Essential Steps to a Successful PBM Transition
Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.
Aug 26, 2025, 12:00 AM
Read More
Aug 19, 2025, 4:49 PM

Education
The 5 Pillars of a Modern PBM
Discover what the pillars of a modern PBM are and the effect they have on the pharmacy benefits experience.
Aug 19, 2025, 4:49 PM
Read More
Aug 14, 2025, 6:52 PM

Education
Real Savings vs. Discount Claims: What to Look for in PBM Reporting
It can be hard to determine what is real savings vs discount claims in the pharmacy industry. Learn about what to look for in PBM reporting here.
Aug 14, 2025, 6:52 PM
Read More
Aug 26, 2025, 12:00 AM

On-Demand Webinars
The Essential Steps to a Successful PBM Transition
Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.
Aug 26, 2025, 12:00 AM
Read More
Aug 19, 2025, 4:49 PM

Education
The 5 Pillars of a Modern PBM
Discover what the pillars of a modern PBM are and the effect they have on the pharmacy benefits experience.
Aug 19, 2025, 4:49 PM
Read More
Aug 14, 2025, 6:52 PM

Education
Real Savings vs. Discount Claims: What to Look for in PBM Reporting
It can be hard to determine what is real savings vs discount claims in the pharmacy industry. Learn about what to look for in PBM reporting here.
Aug 14, 2025, 6:52 PM
Read More
SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.
Sales and Business
Pharmacy and Provider Line
Member Help
Connect
Awards


SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.
Sales and Business
Pharmacy and Provider Line
Member Help
Connect
Awards


SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.
Sales and Business
Pharmacy and Provider Line
Member Help
Connect
Awards


SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.
Sales and Business
Pharmacy and Provider Line
Member Help
Awards


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Resources
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