Employers: Optimize Pharmacy Spend

Save Big,Seamlessly

Slash your pharmacy costs with our strategic approach to pharmacy benefits management. We focus on securing the lowest possible prices on medications and pass all savings directly to you, putting your team's health and financial wellness where it belongs: at the forefront.

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SAVE

Reduce Pharmacy Spend by 30%+

More and more employers are choosing SmithRx for our straightforward, trust-building pricing and our collaborative, cost-effective approach to managing healthcare benefits. On average, our PBM clients save a whopping 30% or more on pharmacy spend in just the first year of partnering with us.

SUSTAIN

Focus on Long-Term Results

We're committed to helping you achieve sustainable cost containment in pharmacy benefits management. Our solutions are designed to deliver long-term savings and stability, ensuring that your organization can maintain affordable healthcare options for your employees over time.

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SATISFY

Be a Hero to Your Employees

We help you empower your employees to take control of their health and well-being with SmithRx. By offering transparent benefits and empowering tools, you can enhance employee satisfaction and loyalty, positioning yourself as a champion for their health and overall experience.

A PBM Partner with Integrity

Client-aligned

Discounts are out, and true cost savings are in.
At SmithRx, our main goal is to secure the best prices for prescription drugs by focusing on overall cost efficiency. We don't rely on confusing discounts or rebates. Instead, we're committed to making sure our services directly benefit your bottom line. This approach makes healthcare more affordable for employers and ensures it stays that way in the future.

Transparent

Healthcare costs shouldn’t be shrouded in mystery.
SmithRx offers complete transparency when it comes to how prescription drug pricing is determined. By making these details accessible to employers, we help you understand exactly what you’re paying for and why, ensuring you can make informed decisions without confusion, hidden costs, or unwelcome surprises down the line.

Pass-through

Unethical money hoarding? Pass.
SmithRx follows a pass-through pricing model, meaning all the savings we negotiate go straight back to you, the employer. It's that simple. There are no hidden fees or markups—just clear, honest pricing to keep costs low and results high.

TLC Properties Logo
"For TLC, partnering with SmithRx was certainly the right decision. We're seeing the results in the data. We're seeing the results in our interactions with employees. For me, it's a no-brainer."
Chris Bos, TLC Properties

Chris Bos

Chief Human Resource Officer, TLC Properties

What is tirzepatide?

Tirzepatide is the first GLP-1 with an additional mechanism of glucose-dependent insulinotropic polypeptide (GIP) receptor agonist and is used for the treatment of type 2 diabetes and chronic weight management. The dual GLP-1/GIP mechanism of action is thought to be an enhanced GLP-1, with greater effects on blood sugar control and weight management.

What is semaglutide?

Semaglutide is used to treat type 2 diabetes and chronic weight management. It is a glucagon-like peptide-1 (GLP-1) receptor agonist, which means it mimics the effects of the natural hormone GLP-1.  Semagltuide has been shown to be effective in lowering blood sugar levels and aiding in weight loss. 

How is compounded GLP-1 administered as compared to commercial GLP-1?

Compounded GLP-1s are typically supplied in multi-dose vials and measured using a syringe. Brand products are supplied as prefilled pens devices. 

Are there any other GLP-1 benefits?

In addition to controlling blood sugar and promoting weight loss, some GLP-1 medications have kidney and heart benefits, such as reducing the risk of heart attack and stroke. There is ongoing research into new indications and beneficial uses of GLP-1s. 

What are the side effects of compounded GLP-1s?

The most common side effects of compounded GLP-1s are similar to the commercial GLP-1s, and include nausea, abdominal pain, constipation, and vomiting. These side effects are typically mild and usually go away over time as the body adjusts to the medication. It is important that patients consult with their provider regarding the use of compounded GLP-1s. 

Why are compounded medications used?

Compounded medications can be used, in situations when a specific medication must be made for one person (e.g., due to an allergy to an inactive ingredient contained in the brand or generic version of a drug), or when drugs are on the FDA’s Drug Shortages list to ensure you have access and  can continue taking your medication for treatment. 

Does the compounded GLP-1 work the same way as the commercial GLP-1 product?

Compounding pharmacies that meet the requirements of the Federal Food, Drug, and Cosmetic (FD&C) Act and use the base formulation–not the salt form– use the same active ingredients as semaglutide commercial products. 

If GLP-1s are in shortage, how are people accessing them?

GLP-1s may be prescribed by providers for diabetes and obesity. With the rising demand, there are also direct-to-consumer options for weight loss. 

Alarmingly, 38% of respondents of a 9amHealth study3 have tried knock-off GLP-1s/semaglutide or black market weight loss products, greatly increasing the risk of complications or adverse reactions as these drugs could contain contain too little, too much or no active ingredient at all, or contain the wrong of other harmful ingredients.  The FDA recommends that individuals should only get compounded semaglutide from state-licensed pharmacies or outsourcing facilities registered with FDA.4

How are plan sponsors managing the costs of GLP-1s for obesity?

According to a study by PSG2, the top cost containment strategies are prior authorization, Body Mass Index (BMI) requirement, quantity limits, comorbid condition requirement, step therapy, and lifestyle modification program participation requirement.

What are the growth drivers of GLP-1s?

GLP-1 therapies, first approved in 2005, have been part of the pharmacy landscape for nearly two decades. Recently, their demand has surged due to their effectiveness and benefits, such as treating obesity and reducing cardiovascular risks. GLP-1s are also being studied for treating various chronic diseases like heart failure, obstructive sleep apnea, and liver disease. Their future growth is expected to continue, driven by their efficacy and safety, the rising prevalence of diabetes and obesity, and new FDA- approved indications, likely making them a significant driver of employer plan sponsors’ pharmacy benefits spending.

Why are GLP-1s on shortage?

As of July 2024, due to increased demand, there is a FDA nationwide shortage of GLP-1 medications (specifically, Semaglutide injections and Tirzepatide injections). To ensure continued access to medications on the FDA’s Drug Shortages list, compounded versions using the same active ingredients may be made during such shortages under certain conditions and state and/or federal requirements.

What are GLP-1s?

Glucagon-like peptides-1 receptor agonists (GLP-1s) and Glucose-dependent Insulinotropic Polypeptide receptor agonists (GIP) are medications that mimic hormones naturally produced by the body. When referring to ‘GLP-1s', this includes GLP-1s and dual GLP-1s/GIPs. The Food and Drug Administration (FDA) has approved several GLP-1s to treat type 2 diabetes, obesity, and reduce the risk of cardiovascular disease.

We know GLP-1s are popular, but how are employers and health plans companies responding to the demand?

Pharmaceutical Strategies Group (PSG) reported1 that nearly 80% of health plans and employers respondents were moderately or very concerned about the affordability of GLP-1s. According to the same PSG report, 91% of health plans and employers currently cover GLP-1s for type 2 diabetes, while 33% cover them for obesity.

What is a pharmacy benefits manager?

Pharmacy benefit managers, or PBMs, are companies that manage prescription drug benefits on behalf of health insurers, Medicare Part D drug plans, large employers, and other payers. By negotiating with drug manufacturers and pharmacies to control drug spending, PBMs have a significant behind-the-scenes impact in determining total drug costs for insurers, shaping patients’ access to medications, and determining how much pharmacies are paid. PBMs have faced growing scrutiny about their role in rising prescription drug costs and spending. Reference

I’m on vacation and my child forgot their medication, how can I get an urgent replacement?

If you are on vacation and are in need of medication (because medicine was forgotten or you ran out), there are a number of options depending on where you are vacationing and what medicine(s) you need. Often, the best solution is to have a pharmacy near you contact the pharmacy where you normally fill prescriptions to transfer the prescription to refill there. If it is too soon to refill, in order to avoid running out of medicine, you can call our customer service number at 844-454-5201, and we can work with you to find a solution.

How do I check the status of my mail-order prescription?

Filling and delivery of mail order prescriptions, both new and refilled prescriptions, are managed by the mail order pharmacy contracted with your insurance plan. For the most up-to-date status of a mail-order prescription or delivery, you can call the mail order pharmacy directly. If you have any trouble calling the mail order pharmacy, you can also call our customer service number and a member of our team can coordinate with the mail order pharmacy to help you with a status update.

What is Auto-Fill? How do I use it?

Auto-fill (or auto-refill) is a convenient and time-saving option for most of your mail order prescriptions. Opting-in for auto-refill may allow you to maintain consistency in taking your medications. As such, it is a great option for chronic medicines that you take regularly and are important to take consistently. For medicines not on auto-refill, you would need to order each refill, requiring you to plan and call early to allow enough time before you run out of medicine. For prescriptions on auto-refill, instead of contacting the mail order pharmacy each time you need a refill, the medicine is automatically refilled and delivered to you according to your prescription schedule. To place a prescription on auto-refill, you will need to call your plan’s mail-order pharmacy to opt-in for each prescription that you would like on auto-refill. If at any time your doctor stops a medicine that was on auto-refill, please call the mail order pharmacy to let them know that you are no longer taking this medicine to avoid being charged and sent medicine you no longer need.

What are “Quantity Limits”?

Quantity Limits specify a maximum dosage or quantity that will be covered (for example, a maximum number of tablets per day). These quantity limits often reflect safe and effective doses for a given medication. Any dosing (reflected in quantity per day) up to the quantity limit will be covered, but dosing quantities above the quantity limit will be initially rejected. In order for any prescription exceeding a formulary quantity limit to be covered, the prescribing doctor will need to apply for a prior authorization, providing medical justification for the higher dosing to be reviewed by our clinical team.

How do I get reimbursed for prescriptions paid for out of pocket?

Sometimes you can’t use your pharmacy benefits when you’re at the pharmacy. If that happens, you can download the reimbursement form from your member portal account and submit it to us and we’ll help you get your money back. If you’re not registered, call our customer support team at 844-454-5201 and we can email the form to you and answer any questions about the process. Reimbursement for these prescriptions will be based on your benefit plan design.

How do I manage my account online?

Register for a secure SmithRx account at: https://mysmithrx.com/. From the member portal, you can look up medications and see your out of pocket costs. Members can find in-network pharmacies from our national network of over 70,000 participating locations. Download mail order and prior authorization forms, review claims and find employer specific customer service contact information for any of your pharmacy service needs.

What is the difference between Generic, Preferred Brand and Non-Preferred Brand drugs?

Generic, Preferred Brand, and Non-Preferred Brand drugs refer to classifications of drugs that correspond to Tiers (Tier 1 through Tier 3) in your prescription benefits plan. Copay, in addition to other factors such as day supply of the prescription, is determined by the drug’s tier. Your prescription drug plan may designate certain brands as preferred (typically Tier 2) and some as non-preferred (Tier 3). Brand name drugs tend to be more expensive. Generic versions of those brand name drugs have the same active ingredients but tend to be less expensive. For example, Tylenol is a brand drug and acetaminophen is its generic equivalent.

Is there an app available for my phone?

Use our mobile site to securely and easily manage new prescriptions. All of your member information is included in a handy electronic ID card.

I lost or didn’t receive my ID card, how do I get a new one?

Log on to your member portal for quick access to the information and instructions to fill your prescription. To reorder your ID card, call SmithRx at 844-454-5201 or submit a card request form.

What is “Step Therapy”? I didn’t sign up for hiking.

Step Therapy is a condition in which certain drugs require other medications to be tried before they can be covered by insurance. Step Therapy may have one or more levels of criteria (steps) that must first be fulfilled. If your doctor prescribes, or wants to prescribe, a medication that requires step therapy, he/she can call 844-512-3030 to work with our clinical team to coordinate therapy and determine what is needed.

Estimate Your Savings with SmithRx 

Our repricing analysis offers customized savings comparisons, side-by-side comparisons of drug costs, and a comprehensive digest of qualifying AWP discounts, savings opportunities, clinical recommendations, and more.