You're Invited
Member Transition Experience Training
Preparing for a smooth implementation
ABOUT THE EVENT
From interpreting claims transition reports to managing new member experiences, this webinar covers all you need to know to navigate through new member transitions confidently. We will walk through our programs and what the member onboarding experience looks like for those who are new to SmithRx and are in their group's transition or grandfathering period.
Part 1 Agenda Highlights:
Formulary Management Strategies: Creating a seamless member transition experience.
PRxC Benefit Offerings: Overview of unique benefit offerings designed to provide flexibility for groups.
Exclusions and Member Experience: Ensuring member satisfaction and trust remain intact.
Part 2 Agenda Highlights:
Drug Pathways Specifics: Strategies for a smooth member transition process.
Drug Pathways Member Experience: Ensuring member satisfaction and trust remain intact.
Life After Go-Live: What to expect and how to measure success post-transition.
Register for these two sessions to master member transition. Secure your spot today and get ready to transform challenges into opportunities for improvement.
Upcoming Sessions
Part 1
Tuesday, September 22nd, 12:00pm PT
Tuesday, September 29th, 9:00am PT
Wednesday, October 7th, 8:00am PT
Tuesday, October 13th, 9:00am PT
Wednesday, October 14th, 1:00pm PT
Tuesday, October 20th, 8:00am PT
Thursday, October 22nd, 9:00am PT
Tuesday, October 27th, 12:00pm PT
Part 2
Friday, September 11th, 9:00am PT
Tuesday, September 22nd, 11:00am PT
Tuesday, September 29th, 1:00pm PT
Wednesday, October 7th, 12:00pm PT
Tuesday, October 13th, 1:00pm PT
Friday, October 16th, 8:00am PT
Tuesday, October 20th, 10:00am PT
Friday, October 23rd, 8:00am PT
Thursday, October 29th, 9:00am PT

Lisa Hyde
Manager, Customer Training, SmithRx

