Training

Member Transition Experience Training

Multiple dates available

Training

Member Transition Experience Training

Multiple dates available

From interpreting claims transition reports to managing member experiences, this webinar covers all you need to know to navigate through member transitions confidently. We will walk through our programs and what the member experience looks like for those who are new to SmithRx and are in their group's transition or grandfathering period..

Part 1 Agenda Highlights:

  • Formulary Management Strategies: Creating a seamless member transition experience.

  • PRxC Benefit Offerings: Overview of unique benefit offerings designed to provide flexibility for groups.

  • Exclusions and Member Experience: Ensuring member satisfaction and trust remain intact.

Part 2 Agenda Highlights:

  • Drug Pathways Specifics: Strategies for a smooth member transition process.

  • Drug Pathways Member Experience: Ensuring member satisfaction and trust remain intact.

  • Life After Go-Live: What to expect and how to measure success post-transition.

Register for these two sessions to master member transition. Secure your spot today and get ready to transform challenges into opportunities for improvement.

Upcoming Sessions
Part 1

Tuesday, June 23rd, 1:00pm PT

Friday, June 26th, 9:00am PT

Monday, June 29th, 12:00pm PT

Wednesday, July 8th, 8:00am PT

Friday, July 10th, 8:00am PT

Tuesday, July 14th, 9:00am PT

Tuesday, July 21st, 12:00pm PT

Tuesday, July 28th, 2:00pm PT

Part 2

Wednesday, June 24th, 9:00am PT

Thursday, June 25th, 11:00am PT

Tuesday, June 30th, 8:00am PT

Thursday, July 9th, 9:00am PT

Friday, July 10th, 10:00am PT

Wednesday, July 15th, 11:00am PT

Wednesday, July 22nd, 9:00am PT

Thursday, July 30th, 10:00am PT

Lisa Hyde

Manager, Customer Training, SmithRx

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SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

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