Training

Member Transition Experience Training

Preparing for a smooth implementation

Training

Member Transition Experience Training

Preparing for a smooth implementation

From interpreting claims transition reports to managing new member experiences, this webinar covers all you need to know to navigate through new member transitions confidently. We will walk through our programs and what the member onboarding experience looks like for those who are new to SmithRx and are in their group's transition or grandfathering period.

Part 1 Agenda Highlights:

  • Formulary Management Strategies: Creating a seamless member transition experience.

  • PRxC Benefit Offerings: Overview of unique benefit offerings designed to provide flexibility for groups.

  • Exclusions and Member Experience: Ensuring member satisfaction and trust remain intact.

Part 2 Agenda Highlights:

  • Drug Pathways Specifics: Strategies for a smooth member transition process.

  • Drug Pathways Member Experience: Ensuring member satisfaction and trust remain intact.

  • Life After Go-Live: What to expect and how to measure success post-transition.

Register for these two sessions to master member transition. Secure your spot today and get ready to transform challenges into opportunities for improvement.

Upcoming Sessions
Part 1

Tuesday, July 28th, 2:00pm PT

Tuesday, August 4th, 9:00am PT

Tuesday, August 11th, 8:00am PT

Thursday, August 13th, 12:00pm PT

Monday, August 17th, 12:00pm PT

Tuesday, August 25th, 9:00am PT

Part 2

Wednesday, July 17th, 9:00am PT

Wednesday, July 22nd, 9:00am PT

Thursday, July 30th, 10:00am PT

Wednesday, August 5th, 9:00am PT

Tuesday, August 11th, 9:00am PT

Wednesday, August 19th, 9:00am PT

Tuesday, August 25th, 12:00pm PT

Thursday, August 27th, 10:00am PT

Lisa Hyde

Manager, Customer Training, SmithRx

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SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

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Do Not Sell or Share My Personal Information

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

Cookie Settings

Do Not Sell or Share My Personal Information

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

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