You're Invited

Member Transition Experience Training

Preparing for a smooth implementation

ABOUT THE EVENT

From interpreting claims transition reports to managing new member experiences, this webinar covers all you need to know to navigate through new member transitions confidently. We will walk through our programs and what the member onboarding experience looks like for those who are new to SmithRx and are in their group's transition or grandfathering period.

Part 1 Agenda Highlights:

  • Formulary Management Strategies: Creating a seamless member transition experience.

  • PRxC Benefit Offerings: Overview of unique benefit offerings designed to provide flexibility for groups.

  • Exclusions and Member Experience: Ensuring member satisfaction and trust remain intact.

‍Part 2 Agenda Highlights:

  • Drug Pathways Specifics: Strategies for a smooth member transition process.

  • Drug Pathways Member Experience: Ensuring member satisfaction and trust remain intact.

  • Life After Go-Live: What to expect and how to measure success post-transition.

Register for these two sessions to master member transition. Secure your spot today and get ready to transform challenges into opportunities for improvement.

Upcoming Sessions
Part 1

Tuesday, November 3rd, 9:00am PT

Wednesday, November 4th, 12:00pm PT

Tuesday, November 10th, 9:00am PT

Wednesday, November 11th, 12:00pm PT

Tuesday, November 17th, 9:00am PT

Wednesday, November 18th, 12:00pm PT

Tuesday, November 24th, 9:00am PT

Part 2

Wednesday, November 4th, 9:00am PT

Thursday, November 5th, 12:00pm PT

Wednesday, November 11th, 9:00am PT

Thursday, November 12th, 12:00pm PT

Wednesday, November 18th, 9:00am PT

Thursday, November 19th, 12:00pm PT

Monday, November 23rd, 1:00pm PT

Portrait of Lisa Hyde, Manager, Customer Training, SmithRx

Lisa Hyde

Manager, Customer Training, SmithRx

Sidney Brown

Associate Customer Trainer, SmithRx

RSVP Today!