Full Disclosure

Your Rx for a Seamless Open Enrollment Season

Tuesday, September 15th, 2026 at 9:30 am PT/ 12:30 pm ET

A truck driver is with his vehicle at daytime looking over his open enrollment digital paperwork.

About the Webinar

Open Enrollment season is right around the corner, bringing a familiar storm of tight deadlines, employee confusion, and administrative headaches for HR teams. Delivering a seamless experience while balancing cost containment and member satisfaction is enough to strain any benefits team. Prioritizing employee trust and plan performance requires a clear, proactive strategy.

Join Rena Cater, Vice President of Human Resources at Eagle Transport, for a practical look into executing a low-stress, high-impact Open Enrollment strategy. You’ll learn how real-world benefit leaders navigate PBM transitions, drive employee engagement with non-elective pharmacy benefits, and leverage partner support to streamline operations.

In this episode, we’ll explore:

  • How to build an actionable Open Enrollment (OE) timeline that reduces friction

  • Best practices for evaluating PBM partners through the lens of OE support

  • Key strategies to educate employees on non-elective benefits during OE

Meet the Experts
Portrait of Rena Cater, Vice President of Human Resources at Eagle Transport Corp

Rena Cater

Vice President of Human Resources, Eagle Transport Corp

Portrait of Alissa Johnson, PharmD, BCPS, Senior Director, Clinical Strategy, SmithRx

Alissa Johnson, PharmD, BCPS

Senior Director, Clinical Strategy, SmithRx

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A magnifying glass hovers over a contract icon.

Modern PBM

Is Your Pharmacy Benefits Contract in Line with CAA 2026 Updates?

Legacy PBM contracts hide true costs from employers. Discover Nautilus's tools to determine CAA readiness and fiduciary alignment.

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A magnifying glass hovers over a contract icon.

Modern PBM

Is Your Pharmacy Benefits Contract in Line with CAA 2026 Updates?

Legacy PBM contracts hide true costs from employers. Discover Nautilus's tools to determine CAA readiness and fiduciary alignment.

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Arrow up sign icons leading towards PBM transition goal bullseye.

Employer Strategies

Navigating PBM Transitions: A Q&A with HR Expert, Rena Cater

Discover how one HR leader took control of their pharmacy spend by questioning the status quo and prioritizing transparency in their partnerships.

date

Arrow up sign icons leading towards PBM transition goal bullseye.

Employer Strategies

Navigating PBM Transitions: A Q&A with HR Expert, Rena Cater

Discover how one HR leader took control of their pharmacy spend by questioning the status quo and prioritizing transparency in their partnerships.

date

Two colleagues smiling at a laptop with printed charts on a table in an office library

On-Demand Webinars

The Essential Steps to a Successful PBM Migration

Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.

date

Two colleagues smiling at a laptop with printed charts on a table in an office library

On-Demand Webinars

The Essential Steps to a Successful PBM Migration

Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress. With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner. Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.

date

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

Cookie Settings

Do Not Sell or Share My Personal Information

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

Cookie Settings

Do Not Sell or Share My Personal Information

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

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© 2026 Smith Health, Inc

Cookie Settings

Do Not Sell or Share My Personal Information