PBM Frequently Asked Questions

At SmithRx we believe a modern pharmacy benefit manager’s role is to maximize your pharmacy savings and member experience. Unlike complex, opaque legacy players, everything we do is built upon a foundation of alignment, transparency, execution, consistency, and simplicity. This FAQ page is designed to answer the most common questions we receive about Pharmacy Benefit Managers (PBMs), our unique approach, and how members can best navigate their prescription benefits.