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Why Benefits Navigability and Pharmacy Support are Crucial for Member Outcomes

Tuesday, June 30th, 2026 at 9:30 am PT/ 12:30 pm ET

About the Webinar

Fragmented care leads to fragmented results. In this session, leaders from SmithRx and Transcarent discuss how a centralized engagement hub is crucial for reducing patient fatigue and boosting results for businesses and members. 

Learn how a single-entry point for healthcare and pharmacy benefits navigation drives higher engagement, better clinical outcomes, and lower total cost of care.

In this episode, experts will discuss:

  • How a unified experience increases member engagement and improves outcomes.

  • Why native integrations drive clinical adherence and reduce wasteful employer spend. 

  • How a more interconnected, ‘real-time’ future will empower support staff and meaningfully enhance the member experience.

Meet the Experts

Alissa Johnson, PharmD, BCPS

Senior Director, Clinical Strategy, SmithRx

Jonathan Koval, PharmD, MBA

GM and VP of Pharmacy Care & Weight Health, Transcarent

Alan Pannier, PharmD, MBA

Chief Strategy Officer, SmithRx

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

© 2026 Smith Health, Inc

SmithRx is on a mission to reduce the complexity and costs of pharmacy benefits with radical transparency and cutting-edge technology.

Pharmacy and Provider Line
Member Help

M-F 8am - 9pm ET; Saturday 9am - 7pm ET

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© 2026 Smith Health, Inc