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Why Benefits Navigability and Pharmacy Support are Crucial for Member Outcomes

Tuesday, June 30th, 2026 at 9:30 am PT/ 12:30 pm ET

About the Webinar

Fragmented care leads to fragmented results. In this session, leaders from SmithRx and Transcarent discuss how a centralized engagement hub is crucial for reducing patient fatigue and boosting results for businesses and members. 

Learn how a single-entry point for healthcare and pharmacy benefits navigation drives higher engagement, better clinical outcomes, and lower total cost of care.

In this episode, experts will discuss:

  • How a unified experience increases member engagement and improves outcomes.

  • Why native integrations drive clinical adherence and reduce wasteful employer spend. 

  • How a more interconnected, ‘real-time’ future will empower support staff and meaningfully enhance the member experience.

Meet the Experts

Portrait of Alissa Johnson, PharmD, BCPS, Senior Director, Clinical Strategy, SmithRx

Alissa Johnson, PharmD, BCPS

Senior Director, Clinical Strategy, SmithRx

Portrait of Jonathan Koval, PharmD, MBA, GM and VP of Pharmacy Care & Weight Health, Transcarent

Jonathan Koval, PharmD, MBA

GM and VP of Pharmacy Care & Weight Health, Transcarent

Portrait of Alan Pannier, PharmD, MBA, Chief Strategy Officer, SmithRx

Alan Pannier, PharmD, MBA

Chief Strategy Officer, SmithRx