The Essential Steps to a Successful PBM Transition
Changing your pharmacy benefits manager (PBM) for your self-funded plan is a major undertaking, but it doesn't have to be a source of stress.
With the right partner and a clear plan, you can ensure a smooth transition that minimizes disruption for your members and delivers the best possible financial outcomes for your organization. In the first episode of our Full Disclosure series, we demystified the PBM transition experience with pharmacy experts, Alissa Johnson, Senior Director, Clinical Strategy at SmithRx, and Joy Gilbert, SVP, Customer Success at SmithRx, and broke down the core stages of implementing a new pharmacy benefits partner.
Continue reading to get a complete rundown of the transition experience, as well as the things you should get from your PBM at each stage, below. This isn't a simple checklist; our experts walk through a complete roadmap to help you navigate the process with confidence, from the initial planning stages to going live and beyond.
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