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P.O. Box 77864
San Francisco, CA 94107

Sales & Business

Patient Support

Pharmacy & Provider Line

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Frequently Asked Questions

  • How can SmithRx save money?

    SmithRx works with both employers and members to save money on their prescription drugs. Savings can come from a variety of sources as our team engages and brings transparency and aligned incentives to a broken system. The drug acquisition platform identifies the lowest cost source of supply which can involve drug mix, pharmacy utilization, and available sourcing solutions. We remove the complexities by navigating members through the acquisition process.

  • Is SmithRx a full replacement for our current Pharmacy Benefit Provider?

    SmithRx affords plan sponsors a full replacement Pharmacy Benefits Manager that reduces the workload of HR teams during implementation, Open Enrollment, and through each plan year iteration. Our account managers and customer service teams understand eligibility and claims adjudication processes. They resolve issues and identify trends through data analysis, offering proactive solutions to reduce member and HR issues.

  • How can I know there is cost savings by using SmithRx?

    We recognize a change in pharmacy benefits managers is no small decision. Our goal is to give you full confidence in knowing a move to SmithRx is the best solution for you and your members. To assist in the decision making process we can provide a claims analysis illustrating both the cost savings opportunities and the level of member engagement required to achieve the quoted savings. The details of the proposal take into consideration realistic conversion rates to give you a fair assessment of the value we can provide through the utilization of our drug acquisition platform.

Partnering with SmithRx to provide transparent pharmacy benefits helps us deliver low-cost, high-quality care. Their pass-through model is the best way to ensure prescription drug pricing is fair.

Will Young
CEO at Sana Benefits

My loudest and most challenging group was handled perfectly in the first 30 days post-go-live by SmithRx. If it were up to me, I would put every one of my new groups with SmithRx.

Ken Mensio
Vice President at Risk Strategies

Ready to make the leap?

Ready to make the leap?


client retention


employers served


potential RX savings