For Providers
Welcome to the SmithRx Provider Resource Center.
Here you’ll find all the contact information, forms, and procedures you’ll need to help our shared patients.
Support Info:
Mail Order
SmithRx accepts prescriptions for up to a 90-day supply through mail order. Our dedicated Customer Support Team is available to help with mail order related issues around the clock.
Contact us at:
Phone: (800) 424-5894
Email: help@smithrx.com
Mail Order Prescriptions
Providers can prescribe to Magellan Rx by e-prescribing or faxing to (888) 282-1349. Upon sending the new prescription, please direct the member to call (800) 424-5894 in order to confirm with Magellan Rx.
Specialty Medications
Our dedicated Customer Support Team is available to help with specialty drug related issues around the clock.
Contact us at:
Phone: (800) 424-5894
Email: help@smithrx.com
Specialty Medication Prescriptions
Providers can prescribe to Magellan Rx by e-prescribing or faxing to (888) 364-2673. Upon sending the new prescription, please direct the member to call (800) 424-5894 in order to confirm with Magellan Rx.
Documents & Forms
SmithRx Formularies
Standard Formulary*
*The standard formulary may differ from your customized formulary. Please contact us at (844) 454-0123 if you need help accessing your customized formulary.
Utilization Management
Prior Authorization Request Form*
*You can also access our prior authorization form via CoverMyMeds
Prior Authorization List*
*May differ based on customized formularies