We reach out to your employees to explain coverage changes, when ID cards will arrive, and how to get the most out of their new coverage.
We coordinate with pharmacies and physicians to rollover patients' medications and provide updated benefits information.
Our dedicated Project Managers coordinate medical payers, third-party administrators, and all other stakeholders into your finance team's workflow.
Your dedicated account team is available around the clock: ready to take support calls or resolve claims with a real human.
Our proactive claims processing reduces unwanted surprises for patients and unhappy visits to HR.
Account Insights translate data into actions, offering suggestions for you to optimize your coverage for members' evolving needs.