Accounts Receivable Specialist

Who we are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our Company values of:

  • Integrity: Do the right thing. Especially when it’s hard.
  • Courage: Embrace the challenge.
  • Together: Build bridges and lift up your colleagues.

Job Summary: 

The Accounts Receivable Specialist is responsible for processing the day-to-day accounts receivable transactions into QuickBooks Online and internal systems, as well as responding to customer inquiries. This includes maintaining cash collections and researching/resolving customer A/R issues and questions. The ideal candidate is proactive, highly organized, self-driven and has meticulous eye for detail.  This role reports to the Controller and will have a hybrid in-office/remote work schedule from our San Francisco office.

What you will do: 

  • Payment Application – review daily incoming banking transactions and book accordingly
  • Prepare aging reports and update / reconcile sub-ledger to G/L
  • Respond to internal and external questions around invoicing and Accounts Receivable
  • Update and maintain customer records in ERP system
  • Proactively monitor delinquent accounts on a timely basis
  • Support customer remittance transition to new ACH and Lockbox
  • Perform a variety of basic accounting tasks as assigned by manager
  • Participate in audits, process documentation, and process improvement
  • Manage the suspension and/or cancellation of accounts
  • Inform Management/Account Management team regarding any potential issues and escalate situations as appropriate

What you will bring to SmithRx: 

  • Minimum 3+ years of relevant experience in accounts receivable and collections
  • Self-motivated individual with an eye for process initiatives and improvement
  • Strong communication and customer service skills with internal and external contacts
  • Proven oral and written communication skills
  • Solid understanding of accounts receivable and basic understanding of accounting policy
  • Highly skilled Quickbooks
  • Highly organized and focused on follow-through with excellent attention to detail and problem solving skills.
  • Strong work ethic, ability to adapt to rapidly changing environments
  • Ability to work in an open environment with cross-functional teams
  • Strong MS Office Suite
  • Associate’s degree or equivalent professional experience in Accounting or Business Administration
  • Experience with NetSuite a plus

San Francisco, CA

Partnering with SmithRx to provide transparent pharmacy benefits helps us deliver low-cost, high-quality care. Their pass-through model is the best way to ensure prescription drug pricing is fair.

Will Young
CEO at Sana Benefits

My loudest and most challenging group was handled perfectly in the first 30 days post-go-live by SmithRx. If it were up to me, I would put every one of my new groups with SmithRx.

Ken Mensio
Vice President at Risk Strategies

Ready to make the leap?

Ready to make the leap?


client retention


employers served


potential RX savings