For Providers

Welcome to the SmithRx Provider Resource Center.

Here you’ll find all the contact information, forms, and procedures you’ll need to help our shared patients.

SmithRx Provider
Support Info:
Patients: Find documents and forms specific to your plan by logging in here.

Mail Order

SmithRx accepts prescriptions for up to a 90-day supply at mail order. Our dedicated Customer Support Team is available to help with Mail-Order-related issues around the clock.

Contact us at:

Phone: (800) 424-5894
Email: support@smithrx.com

Contact us at:

Mail-order prescriptions are processed by fax at (888) 282-1349 or via e-prescribing. Upon sending the new prescription, please direct the member to call (800) 424-5894 in order to have the prescription filled.

Specialty Medications

Download the Specialty Order Form

Our dedicated Customer Support Team is available to help with Specialty Drug-related issues around the clock.

Contact us at:

Phone: (800) 424-5894
Email: support@smithrx.com

Prescribing for Specialty Medications

Specialty medications are processed by fax at (888) 364-2673 or via e-prescribing. Upon sending the new prescription, please direct the member to call (800) 424-5894 in order to have the prescription filled.

Documents & Form

SmithRx Standard Formulary

Standard Formulary PDF*
*May differ from customized formularies

Utilization Management

PA Request Form
You can also access and submit our PA form via CoverMyMeds

Prior Authorization List

Step Therapy List